Building a high-performance workforce by abandoning skills-based hiring practices and focusing on employee attitude.
In a recent groundbreaking study, the training firm Leadership IQ found that 46% of all new hires fail within their first 18 months. But here's the real shocker: 89% fail for attitudinal reasons – not skills.
Most hiring managers are getting it wrong. Of course skills are important, but a particular skill set is about the easiest thing to test in an interview. Although much harder to recognise, attitude should be your number-one focus during the hiring process. Don't suffer from poor chemistry – even one employee with the wrong attitude could cause years of suffering for your other employees and customers.
Whether you're hiring new employees, choosing existing employees for a new team, or upgrading your current talent pool, you need people with the right attitude.
Attitude is what makes employees give 100% effort and turns customers into raving fans. Attitude sets your company apart from the competition.
Hiring For Attitude includes case studies from Microchip, Southwest Airlines, The Ritz-Carlton, Google and other companies that drive great results by hiring for attitude.
Whether your company is small or big, highly social or hyper-competitive, flat or hierarchical, every person on your payroll has to fit your culture. You can't afford to hire blind, you need to be Hiring For Attitude.
Mark Murphy is the author of the bestsellers Hundred Percenters and HARD Goals. The founder and CEO of Leadership IQ, a top-rated provider of cutting-edge research and leadership training. Mark has personally provided guidance to more than 100,000 leaders from virtually every industry and half the Fortune 500. His public leadership seminars, custom corporate training, and online training programs have yielded remarkable results for companies including Microsoft, IBM, MasterCard, Merck, AstraZeneca, MD Anderson Cancer Centre and John Hopkins.
Hiring For Attitude
Author: Mark Murphy
ISBN: 9780071785853
Price: $29.95
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